1. Who We Are
Invoizen ("we," "us," or "our") operates the website at invoizen.com and the free home-improvement estimate platform at invoizen.com/get-estimate. We connect homeowners with licensed local contractors. Our business address and contact email are listed in Section 10 below.
2. Information We Collect
When you request a free estimate we collect:
- Identity & contact data — full name, email address, phone number
- Project data — service type, project address / ZIP code, project description and notes
- Usage data — pages visited, time on site, referring URL, browser type, IP address
- Cookies & tracking — see Section 6
We do not collect payment card numbers, Social Security numbers, or government IDs through this platform.
3. How We Use Your Information
- Match your project request with licensed local contractors in your area
- Send your estimate request to up to three (3) matched contractors
- Confirm receipt of your request by email or SMS
- Improve the platform and personalize your experience
- Comply with legal obligations
- Serve relevant ads (see Section 6)
4. Sharing Your Information
We share your name, phone number, email, project address, and project details with matched contractors only for the purpose of providing you with a free estimate. Contractors are contractually required to use your information solely to respond to your request.
We also share data with:
- Service providers — hosting, email delivery, analytics (e.g., Google Analytics)
- Advertising partners — Google Ads, for ad measurement and remarketing (see Section 6)
- Legal authorities — when required by law or to protect our rights
We do not sell your personal information to data brokers or third-party marketers.
5. Legal Basis for Processing (GDPR)
Where GDPR applies, we process your data under the following bases:
- Contract performance — to fulfill your estimate request
- Legitimate interests — platform improvement, fraud prevention
- Consent — for marketing emails and cookies (you may withdraw consent at any time)
6. Cookies & Advertising (Google Ads)
We use cookies and similar tracking technologies to operate the platform and deliver relevant advertisements, including through Google Ads and Google's remarketing features.
- Essential cookies — required for the site to function (session, security)
- Analytics cookies — Google Analytics tracks page views and usage patterns
- Advertising cookies — Google Ads measures ad performance and may show you Invoizen ads after you visit our site (remarketing)
You can opt out of Google's use of advertising cookies by visiting Google Ads Settings or by using the Google Analytics Opt-out Browser Add-on. You can also manage all cookies in your browser settings.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the estimate request and for a maximum of 24 months thereafter, unless a longer period is required by law. You may request earlier deletion at any time (see Section 9).
8. California Residents — CCPA Rights
If you are a California resident, you have the right to:
- Know what personal information we collect, use, share, or sell
- Delete your personal information (subject to certain exceptions)
- Opt out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us using the information in Section 10.
9. Your Rights (All Users)
Regardless of your location, you may:
- Access — request a copy of your personal data we hold
- Correct — ask us to fix inaccurate information
- Delete — ask us to erase your personal data
- Object — opt out of marketing communications at any time
- Portability — receive your data in a machine-readable format
To exercise any of these rights, email us at the address in Section 10. We will respond within 30 days.
10. Contact Us
For privacy questions, data requests, or complaints:
- Website: invoizen.com
- Email: privacy@invoizen.com
If you are in the EEA/UK and believe we have not adequately addressed a privacy concern, you have the right to lodge a complaint with your local data protection authority.
11. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the platform after changes constitutes acceptance of the updated policy. For material changes we will send a notice to the email address on file.